Ombudsman

fazer.ai is committed to ethics, transparency and integrity in all its operations. Our ombudsman was created so that you can report, safely and confidentially, any inappropriate conduct or violation of our principles.

Confidential

Protected identity

Protection

No retaliation

Response

Follow-up

What can be reported

  • Fraud, corruption or bribery
  • Violation of laws or regulations
  • Conflict of interest
  • Moral or sexual harassment
  • Discrimination of any kind
  • Misuse of company resources
  • Data or privacy breach
  • Unethical practices or inappropriate conduct
  • Internal policy violation

How to get in touch

Send your message to our ombudsman:

Important information

For an effective analysis, include:

  • Detailed description of what happened
  • Approximate date and location
  • People involved (if known)
  • Evidence or documents, if available

Anonymous reports are accepted, but contact information helps clarify the facts.

Investigation process

  1. Receipt: Your report is received and registered confidentially
  2. Preliminary analysis: We evaluate the information to determine validity
  3. Investigation: We conduct an impartial and confidential inquiry
  4. Conclusion: We take appropriate action based on the outcome of the investigation
  5. Feedback: When possible, we inform the whistleblower of the outcome

Commitment to non-retaliation

fazer.ai expressly prohibits any form of retaliation against individuals who, in good faith, report concerns or participate in investigations. Retaliatory conduct will be treated as serious violations and subject to disciplinary action.